How can I track my order?

Once shipped, customer receives an SMS and E-mail on registered contact number and e-mail id containing courier company name and tracking number.
Or maybe you can simply go to the “Track now” option available on our website.

I am unable to see my order details in my account What should i do?

This usually happens when you place an order as a Guest without creating an account on our website. If you first create an account and then place the order, it will reflect under your account. However, you can still track your order status by following the below mentioned step:

Click on SIGN IN ACCOUNT on the top right corner of the website.
Select Track Order
Enter your details

How long it takes to deliver the Order?

It takes 4-7 days to ship an order. Once shipped, a product should bedelivered to you within 5 days. However, there might be some delay in delivery due to below mentioned reasons:

If the area where you live is very interior in the region.
Natural calamities like heavy rain, earthquake etc.
Political disturbance, National and Regional holidays etc.

I missed the delivery of my order today so what can I do now?

We have you covered! We will call you and confirm your availability and reschedule the delivery for you.

Can I accept the package after checking the contents inside it?

Sorry, as per company policy, a package can´t be opened before delivery is accepted.

But you can accept the package & get in touch with us later in case you have any concerns.

Will I receive a call before ComponentsKart attempts to deliver package at my place?

The courier person will call you before delivery only if he cannot find your location with the address shared.

I have a complaint about the courier guy who came to deliver my order.
Please let us know the details by contacting our Customer Support & we´ll look into this for you.

Can I return the order if the size of the product doesn´t fit me ?

In order to justify supply chain cost, we don´t encourage returns for those products worth less than 1000.

Can I return the order if I received a different color of the product ?

If you receive the product in a different color, however, specifications are same then return will not be done.

What should I do if I find the package open or tampered on delivery?

Sorry about that. Please get in touch with our customer care team

Is warranty applicable to products I buy on ComponentsKart.com?

All products bought on ComponentsKart come with manufacturer warranty. You can check with the manuals provided with the product or the manufacturer's website for information about a service centre close to you.

What is the warranty for the replacement I got? Will it be the same as the initial product?

Yes, the warranty for your replacement will be the same as your initial product.